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Service Agreement
1. General Provisions
1.1. This Agreement sets forth the terms and conditions for the procedure of ecurrency exchange by Ecurrency-Exchanger.com exchange service (hereinafter referred to as "the Service"). This Agreement defines the rights and obligations of Service - User.
1.2. By using the services
provided by the Service, User agrees to comply with all terms and
conditions hereof, as well as to assume all obligations set forth
herein.
1.3. This Agreement constitutes
an offer which, upon the instigation of exchange transactions through
the Service, results in a binding contract. In the event that the User
does not agree to be bound by the terms and conditions of this
Agreement he or she may not perform any exchange transaction.
2. Service Provision
2.1. The Service provides the
user with ecurrency exchange services according to the rates specified
on the following page: http://www.Ecurrency-Exchanger.com. Transaction rates are also indicated directly while making an order.
Exchange shall mean conversion of one ecurrency into the equivalent
ecurrency with deduction of the Service’s fees. The minimum exchange
amount is specified on the main page.
2.2. The Administration of the
Service is not responsible for and does not compensate losses which
have arisen due to incorrect use of the Service and any mistakes by the
User made while filling in an exchange form, which could result in
transferring the money to a wrongly specified account.
2.3. An exchange transaction
shall be deemed completed from the moment that the Service has
transferred the amount to the User’s account specified by the User.
2.4. Ecurrency exchange is a
one-time transaction which is performed automatically. Any transfer of
ecurrencies is not reversible. If it is impossible to perform a
transaction (due to disconnection from a payment system server,
technical difficulties, or administrative difficulties), the money
shall be transferred to the User within 48 hours after the User’s
request and solving of the difficulty.
3. Exchange Conditions
3.1. The User is in no instance
allowed to use the Service for performing fraudulent transactions or
any other illegal activity.
3.2. The User undertakes to
comply with laws, decrees and regulations within the jurisdiction of
the payment system registration, whichever payment system is used by
the User, as well as the jurisdiction in which the User acts as a payee
or a payer.
3.3. The administration of the
Service may refuse service to any user, about whom a complaint from
law-enforcement authorities, payment system administration or any user
of one of the payment systems may have been received.
3.4. In the situation whereby it
becomes impossible to complete a transaction due to any reason beyond
the User’s control, the Service undertakes to return, at its own
expense, the remitted amounts of the User. The money shall be returned
in the same currency, amount and to the same account from which it was
previously transferred to the Service.
3.5. In the case that the
Service cannot perform a transaction due to a mistake or incorrect
action of the User, or in the instance of a transaction initiated by
the User which is in breach of any terms and conditions hereof and/or
other terms specified on correspondent pages of the website, the money
shall be returned to the User net of all expenses incurred by the
Service in relation to the return procedure.
3.6. In the instance of any
difficulties in operation of the exchange Service the User shall inform
the support department of the Service of such difficulties by any
possible means within seven days, specifying details of the exchange
transaction performed.
4. User Information Provided to Service
4.1. Any information provided by
the User in the course of the exchange process is confidential and
shall not be disclosed except for the following instances:
- On request of the User
- On request of the administration of one of the payment systems
- On request of law enforcement authorities
4.2. The Administration of the
Service is allowed to request additional information on the User, where
this information would confirm legitimacy of a transaction and/or
identify the User.
5. Limitation of Liability
5.1. The Service cannot be held
liable for any loss or damage which could arise out of or in relation
to the use or lack of availability of use of its services.
5.2. The Service shall not be
liable for the User not being able to contact the Service and any
consequences resulting from this.
5.3. The Service shall not be
held liable by the User for delays or failure to fulfill its
obligations under the provisions hereof, when delays or failure are
caused by force-majeure circumstances, including acts of God, actions
of governmental or regulative authorities, war, fire, flood, explosion,
acts of terrorism, revolt or civil strife, or absence, non-functioning
or failed performance of power supplies, Internet service providers,
communication networks or other systems, networks and services.
5.4. In any instance, the
Service’s liability to the User shall in no circumstances exceed the
amount which the Service received from the User as a result of the
transaction.
6. Dispute Settlement
6.1. Any discrepancies arising
out of or in connection with service provision by the Service to the
User shall be settled with the participation of the administration of
one of the payment systems.
7. Amendments
7.1. The Administration of the
Service reserves the right to amend this Agreement at any time, however
such amendments shall not apply to any transaction which has already
been initiated by the User.
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